1. Refunds and Returns

Rowena Wanders offers a 30-day return policy. If you are not completely satisfied with your purchase, you may return the product within 30 days from the date of delivery for a full refund or exchange.

2. Eligibility

To be eligible for a return or refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

3. Refund Process

To initiate a return or refund, please contact us at [email protected] with your order number. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Exchanges

Exchanges are only allowed for items of the same value or product type. If you wish to exchange an item, please follow the same procedure as for returns.

5. Non-Returnable Items

Certain items, including but not limited to gift cards, may not be eligible for returns or refunds.

6. Shipping Costs

You are responsible for the cost of return shipping unless the item was damaged or incorrect. We recommend using a trackable shipping service for returns.