1. Worldwide Shipping
Rowena Wanders ships to most countries around the world. Delivery times vary depending on the shipping destination and method.
2. Shipping Costs
Shipping costs are calculated at checkout based on the delivery address and selected shipping method. Taxes and duties may apply for international orders, which are the responsibility of the customer.
3. Delivery Times
- Standard Shipping: 7-14 business days for domestic orders.
- International Shipping: 10-20 business days for international orders.
Please note that delivery times are estimates, and actual delivery may take longer due to customs or other delays.
4. Handling Time
Orders are processed and shipped within 1-2 business days of receiving the order.
5. Cash on Delivery
We offer Cash on Delivery (COD) for certain regions. Please check if this option is available during checkout.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number to monitor the status of your shipment.
7. Lost or Damaged Items
If your item is lost or damaged during shipping, please contact us at [email protected] within 7 days of receiving your order. We will work with you to resolve the issue.
For any further inquiries or clarification, please don’t hesitate to reach out to [email protected].